About Cognizant Interactive
Cognizant Interactive is a digital innovation consulting group within Cognizant, a top tier, global technology consulting firm that brings together the people, technology and methods needed to manage digital innovation at scale.
Working globally with major players across industries, including health care, retail, transportation, financial services, communications and manufacturing etc., Cognizant Interactive combines digital strategy, deep industry knowledge, experiential design and technology expertise, to help clients re-imagine, design, build and run digital business solutions, deliver new customer experiences, and transform business processes - ultimately helping them in being more digital and customer-centric in their transformation and value propositions.
The Role
We’re seeking an advocate of the end-user, an User Experience (UX) consultant who is passionate about UX and everything about design thinking, user interaction and usability. Being self-motivated and forward thinking, we want you to actively contribute to our customer-centric culture. We need you to be a determined and driven team-worker, who drive high-quality work within the scope of the role.
As part of our fast-growing core team in the Nordics, you will play a key role in shaping the direction and growth of our UX and design capabilities in the region. You will work with clients across industry domains and bring customer-centric focus to their products, services and transformation initiatives, to deliver unique and innovative design solutions.
Some typical activities at work:
- Identify and analyse user needs and evaluate designs, current state, products or services to identify user groups, journeys, and pain points.
- Originate, evaluate and iterate user journey maps, user path diagrams and sketches.
- Design UX mock-ups and prototypes, user and process flows, and functional specifications.
- Plan, conduct and moderate design thinking workshops, stakeholder sessions, user research and user testing activities.
- Collaborate with multiple internal stakeholders, partners and customers on a frequent basis, across various levels and functions within technology, marketing, business etc.
- Define, develop and present innovative concepts for your clients for their various product, service and marketing needs.
- Provide your design expertise to help shape and win new business opportunities.
Interested?
First of all, Cognizant will be a large supporter in your development, and we will make sure you are getting the backup, training and courses you need to succeed in your role. We also offer you:
- Opportunities to develop in a company that has been one of the fastest growing IT companies in the world for several years.
- The ability to work with some of Norway's largest companies and most exciting brand names.
- The ability to work internationally, either on-site or as part of cross-border deliveries.A multicultural environment with an open culture and knowledge sharing among colleagues.
- Highly competitive compensation package.
- A unique journey where satisfied customers and an organization driven by innovation is the most important factor for growth.
- To Cognizant Norway; certified as “Top Employer” in 2017 and 2018.
Skills and Experience
Must haves:
- At least 5 years of experience in a similar position, with a portfolio to demonstrate.
- Experience developing personas, user journeys and customer journey frameworks.
- Strong working knowledge of Sketch, InVision and other relevant wire-framing, visualization and prototyping tools.
- Experience in developing and presenting conceptual approaches and synthesizing feedback into realizable production designs.
- Strong knowledge of service design principles to map current and future states and identify key opportunities areas.
- Expert knowledge of current digital trends and best practices to create compelling and efficient digital experiences.
- Good understanding of responsive design, platform constraints, browsers and accessibility guidelines.
- Ability to communication effectively and present and sell your designs effectively to key stakeholders. Strong stakeholder management and influencing skills (to senior executive level).
- Comfortable working within the constraints of customer specifications and technical feasibility.
Nice to haves:
- Proficiency in visual design.
- Strong working knowledge of Adobe CC and other visual or UI design tools.
- A well-rounded portfolio across B2C and B2B. Prior experience designing for enterprise applications and digital workplaces a plus.
- Experience working in a professional services/consulting environment.
- Experience designing mobile applications and mobile-first web solutions.
- Strong understanding of research techniques and analytics tools.
