We are looking for a business-driven Delivery Executive TietoEVRY

To serve our current and future costumers we are looking for a business-driven Delivery Executive. In times of smooth sailing, you’re selling, and relationship skills will be your greatest asset. When it is storming, it is your ability to ensure, and if necessary, enforce that we honor our obligations.

As Delivery Executive you are a key member in a customer team, responsible for delivery and expansion of existing business portfolio to a large customer. You work in close cooperation with the customer sales team, who are responsible for identifying new scope of business. Naturally, the position also collaborates closely with customer’s personnel and other vendors’ stakeholders. The Delivery Executive reports to the Head of Delivery. The Delivery Executive holds principal responsibility for the governance and development of a customer commitment. Key elements of this responsibility are:

The Delivery Executive holds principal responsibility for the governance and development of a customer commitment. Key elements of this responsibility are:

•  Accountable for the quality of the agreed service scope through the Delivery Team. 
•  Advise and consult the customer of how Tieto capabilities may benefit customer business.
•  Identifying opportunities for expanding volume of current services. 
•  As capacity permits contribute to the sales team.
•  Mobilizing the internal delivery capabilities for customer sales, deliveries, and contract fulfillment 
•  Responsible for managing the customer Delivery Team
•  Participating in creating and managing the account plan with Customer Executive 
•  Responsible for contract fulfillment and delivery profitability

Experience:

•  Leadership experience with strong results in people and customer management
•  P&L experience 
•  Preferably experience from technical position(s) related to systems operations

Personal characteristics:

•  Solution oriented 
•  Able to make decisions when pressed for time and lacking information 
•  Relationship builder 
•  Quick study 
•  Systematic, independent, and favoring proactive way of working 
•  Eagerness for high quality, business growth and profit 
•  Excellent social, co-operation and networking skills within and outside Tieto 
•  You to enjoy working together with the customer

Former experience (at least 5 years) of service delivery management is required. We appreciate know-how of TietoEVRY’ s Offering, Business Concepts and Tieto’s Delivery Processes. Idiomatic English both spoken and written is requirement.

We can offer the following:

•  You will work with large Norwegian and global enterprises
•  You will be seen and heard in a department with significant influence in the group  
• Great freedom – you will contribute to develop an important strategic area
•  A challenging inter-disciplinary environment – we cover the entire value chain in our deliveries  
• Close to decisions and an opportunity to influence your day-to-day work
•  Become a part of an informal and friendly environment that provides ample opportunities for flexibility, influence, and freedom with responsibility  
• Professional development
•  Excellent pension and insurance benefits

For Further Information:

Contact Recruitment Manger Per Christian Blom, phone 97720235.