Jus og rettigheter Lønn og frynsegoder På jobben Rekruttering og HR Praksis / internships Karrierebarometeret
The perfect opportunity for you who is searching for a part-time job, have retail experience and value great customer experience!
Polestar is expanding. They are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen. They blaze their own trail, one without compromise. They need people who share their vision and WorkShop is now recruiting and hiring Polestar Hand Over Specialist’s for Polestar in Oslo.
What you’ll do
At Polestar you will together with the hand over team make sure to consistently deliver an educational, immersive, and exciting experience to all future customers. You will prepare our customers for their future with a Polestar vehicle. You will assist them with financing, insurance, charging and any other enquiries they might have. Polestar has created one of the most innovative vehicles ever made, and you will help deliver an equally innovative and unforgettable customer experience.
As a Hand Over Specialist you will prepare our customers for the exciting ownership of a vehicle and service from Polestar and turn the hand over of their vehicle into a memorable moment.
The main accountabilities:
Customer management, set expectations.
Work together with your team and prepare customers for their future ownership of a Polestar by assisting with financing, insurance, registration, charging and more.
Ensure customer journey aligns with vehicle journey.
Vehicle preparation according to Polestar standards.
Hand over vehicles to customers in a customer focused and tailored manor.
Be on the look for constant improvements, don’t accept status quo.
Hand-over center operations/administration.
Always present yourself according to Polestar standards.
Always be up to date on product updates and industry trends and news.
Who are you?
As a person, you are curious, creative and enthusiastic, have a strong customer focus and thrive on interactions with customers as well as with the team. On the other side you are also structured, efficient and focused. You have strong communication skills and are a person who make things happen. It is also important to be able communicate in a transparent and human-centric manner to maintain an open and trusting environment within your area of the business.
We also see that you
Have experience from service and working with retail in a progressive and client-oriented environment.
Have an interest and a curiosity to change the car industry, and therefore we encourage applicants from different industries.
Have administrational experience.
Are fluent in English and Norwegian.
Are super service minded and solution-oriented.
This role will require a valid driver’s license and an acceptable safe driving record.
Hours: Part time, weekdays.
Work place: Oslo Hand Over facility, central Oslo.
Start: As soon as possible.
Are you the right person? Don’t miss this incredible opportunity and apply today! Selection and interview process are ongoing; therefore please apply as soon as possible. We don't accept applications by mail, apply via add. Last application day is 2021-04-26.
Learn more about our company at work-shop.com and follow us on social media! Facebook and LinkedIn: WorkShop The Retail Agency. Instagram: @workshopretail
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