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Stillingsannonse

Head of Continuous Services TietoEVRY

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We’re here to become a globally recognized player within Fintech. Want to join in?

 

To be a global player, we need to think big (of course). We always optimize for scalable and global solutions. We lead change in an inspiring way and go the extra mile when it is required.

 

We always put our mission first and work together as a team. We care for each other, encourage each other and proactively help each other to succeed. We appreciate diversity and use our different strengths to grow together.

 

To become a global player is hard. Really hard. But even though our mission is real, we don’t take ourselves too seriously. We appreciate craziness, self-distance and a good laugh. We like what we do, we like each other, and we energize the journey by having fun along the way.

TietoEVRY has now a very exciting position for you who wants to work in a software company and participate in successful implementation of our innovative payment and cash management solutions, to our global clients. We are a leading Nordic supplier within bank and finance with more than 400 customers worldwide.

 

In Financial Services and Payments and Messaging we are on a mission to make life easier for businesses (and people!) through smart payments and financial messaging solutions. Our solutions are used widely in the Nordics and we have an ambition to grow further. Our team is based mainly in Norway and India. To scale and grow we need people with a-can-do-attitude. Is that you?

 

We are looking for a manager ready to do dive into the center of building and strengthening our Continuous Service team. The team is responsible for handling customers in production; anything and everything from customer meetings, service reviews, minor projects, to defect- and change management. As a manager you will be overall responsible for people management, recruitments, setting goals and follow up the same, financial KPIs, making sure we a “fail fast” attitude, quick feedback loops and always work on continuous improvements.

 

 

Is this you?

  • You are a good people manager who can build good structure and establish fruitful relations with team members both in the Nordics and in India.
  • You know how to manage internal and external stakeholders, expectations and sometimes escalations. You know how to negotiate and communicate with customers.
  • You are generally in a good mood and keep your shoulders low, even if the pace is high.
  • Helping others to get their work done is as important as finishing your own stuff. It is the team’s throughput that counts.
  • Experience with tenders, offers and SLA negotiations.
  • And at last, you simply must love insights and be curious about both other people, payments, and customers. This is embedded in everything we do

 

 

Sound good? Get in touch!

 

For more information about the position, feel free to contact: Director, Marie Lundström, at email; marie.lundstrom@tietoevry.com

 

You can also contact Per Christian Blom, Lead Executive Search Consultant, on mob. 97720235.

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Bli kjent med TietoEVRY

TietoEVRY er et av de ledende IT-selskapene i Norden. Vår ambisjon er å gi mening og liv til informasjon gjennom ideer, teknologi og løsninger som skaper verdier for våre kunder og nytte for samfunnet vi lever i!

Vi fokuserer kontinuerlig på mangfold og oppfordrer spesielt kvinner til å søke stillinger hos oss. TietoEVRY kombinerer omfattende bransjekunnskap med en kundenær tilnærming. Vi kombinerer det store foretakets muskler med lokal tilstedeværelse for å hjelpe våre kunder med å realisere sitt fulle IT-potensiale.

 

Les mer om TietoEVRY

Stillingsbeskrivelse

We’re here to become a globally recognized player within Fintech. Want to join in?

 

To be a global player, we need to think big (of course). We always optimize for scalable and global solutions. We lead change in an inspiring way and go the extra mile when it is required.

 

We always put our mission first and work together as a team. We care for each other, encourage each other and proactively help each other to succeed. We appreciate diversity and use our different strengths to grow together.

 

To become a global player is hard. Really hard. But even though our mission is real, we don’t take ourselves too seriously. We appreciate craziness, self-distance and a good laugh. We like what we do, we like each other, and we energize the journey by having fun along the way.

TietoEVRY has now a very exciting position for you who wants to work in a software company and participate in successful implementation of our innovative payment and cash management solutions, to our global clients. We are a leading Nordic supplier within bank and finance with more than 400 customers worldwide.

 

In Financial Services and Payments and Messaging we are on a mission to make life easier for businesses (and people!) through smart payments and financial messaging solutions. Our solutions are used widely in the Nordics and we have an ambition to grow further. Our team is based mainly in Norway and India. To scale and grow we need people with a-can-do-attitude. Is that you?

 

We are looking for a manager ready to do dive into the center of building and strengthening our Continuous Service team. The team is responsible for handling customers in production; anything and everything from customer meetings, service reviews, minor projects, to defect- and change management. As a manager you will be overall responsible for people management, recruitments, setting goals and follow up the same, financial KPIs, making sure we a “fail fast” attitude, quick feedback loops and always work on continuous improvements.

 

 

Is this you?

  • You are a good people manager who can build good structure and establish fruitful relations with team members both in the Nordics and in India.
  • You know how to manage internal and external stakeholders, expectations and sometimes escalations. You know how to negotiate and communicate with customers.
  • You are generally in a good mood and keep your shoulders low, even if the pace is high.
  • Helping others to get their work done is as important as finishing your own stuff. It is the team’s throughput that counts.
  • Experience with tenders, offers and SLA negotiations.
  • And at last, you simply must love insights and be curious about both other people, payments, and customers. This is embedded in everything we do

 

 

Sound good? Get in touch!

 

For more information about the position, feel free to contact: Director, Marie Lundström, at email; marie.lundstrom@tietoevry.com

 

You can also contact Per Christian Blom, Lead Executive Search Consultant, on mob. 97720235.

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