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Stillingsannonse

EXCITING POSITION at ABBOTT of TECHNICAL SERVICE SPECIALIST (FIELD BASED) Abbott Norge

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The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and de-installations.

MAJOR ACCOUNT ABILITIES

  • Provide first line service to Abbott Ambassadors (service interventions requiring less than 4 hours labor time).
  • Schedule and perform planned maintenance (PM) activities.
  • Assist with instrument installations and de-installations.
  • Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district.

REQUIREMENTS / WORK EXPERIENCE

  • Bachelors degree or equivalent experience is preferred. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.
  • Proven track record in a similar position supported by management and customer references.
  • Successful engagement with customers, specifically lab staff.
  • Technical expert for product line responsibility.
  • Strong communication skills in Norwegian and English.
  • Ability to identify and drive resolution of issues.
  • Strong experience in use of analytical tools and software.

WHAT CAN WE OFFER YOU?

Abbott provides a varied and challenging position in a dynamic and pleasant working environment. In our organization, you can count on excellent benefits, a positive working atmosphere, extensive training opportunities and good career perspective.

HOW TO APPLY?

If you are appealed by Abbott, looking for a job with meaning and recognize yourself in the outlined profile, please make your interest known. You can apply via our website with your resume and letter of application.




Adresse: Fornebu

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Abbott laboratories are among the world¿s leading producers of pharmaceuticals, laboratory
equipment, medical devices and nutrition products. Abbott has approx. 90 000 employees and presence in 130 countries. For more information please visit: www.abbott.com.
Les mer om Abbott Norge

Stillingsbeskrivelse

The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and de-installations.

MAJOR ACCOUNT ABILITIES

  • Provide first line service to Abbott Ambassadors (service interventions requiring less than 4 hours labor time).
  • Schedule and perform planned maintenance (PM) activities.
  • Assist with instrument installations and de-installations.
  • Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district.

REQUIREMENTS / WORK EXPERIENCE

  • Bachelors degree or equivalent experience is preferred. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.
  • Proven track record in a similar position supported by management and customer references.
  • Successful engagement with customers, specifically lab staff.
  • Technical expert for product line responsibility.
  • Strong communication skills in Norwegian and English.
  • Ability to identify and drive resolution of issues.
  • Strong experience in use of analytical tools and software.

WHAT CAN WE OFFER YOU?

Abbott provides a varied and challenging position in a dynamic and pleasant working environment. In our organization, you can count on excellent benefits, a positive working atmosphere, extensive training opportunities and good career perspective.

HOW TO APPLY?

If you are appealed by Abbott, looking for a job with meaning and recognize yourself in the outlined profile, please make your interest known. You can apply via our website with your resume and letter of application.




Adresse: Fornebu

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