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Heli-One has an opportunity for a Regional Manager, Customer Support based in Stavanger, Norway. This is a key role managing a team responsible for Heli-One’s customer relationships and supporting the execution of work in Heli-One’s operations in Norway, Poland and Stavanger.
We seek a dynamic individual with strong customer and commercial skills who is adept at developing productive customer relationship and capable of leading the team in order to deliver best-in-class customer service. The individual must be comfortable dealing with customers at Executive level as well as capable in handling smaller deals on a transactional basis. The person should have technical understanding and be comfortable handling technical issues between internal technical teams and customers. It is essential that the person has a continuous improvement mindset and seeks to continuously the raise the bar on processes and performance. The role is a key part of the customer-facing team comprising the Sales, Commercial & Customer Support functions.
University Degree in Business/Management, Engineering or equivalent education, training and experience.
10 Years minimum experience.
Aviation Maintenance industry experience essential, helicopter industry preferred
Fluent in English
Demonstrated success in alignment with CHC Values -- Agility, Collaboration, Innovation, Ownership, and Simplicity.
Heli-One, a division of CHC Helicopter Corporation, is the world´s largest independent helicopter company with over 250 helicopters and approximately 2.500 employees divided on 30 countries. With over fifty years experience Heli-One´s solutions are aimed at minimizing aircraft downtime, decreasing costs and increasing operational agility. From repair and overhaul to integrated logistics support, Heli-One does it all. We support aircraft that operate on every continent.Les mer om Heli-One
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