We are seeking a dynamic individual to join our Stavanger team as a Client Success Specialist focused on the onboarding and ongoing support of our clients on Norway’s west coast.
We are looking for an individual that is enthusiastic about taking part in the energy transition including oil, gas and the renewable business. The successful candidate will need to be detail-oriented, have a passion for meeting and training clients, understanding workflows, be an excellent communicator and work as part of an international team. Experience working with the energy industry or a strong knowledge of the energy sector is highly desired. Candidates will work with highly demanding clients and must be able to work in a fast-paced environment.
Main Role & Responsibilities:
- Managing a portfolio of accounts for onboarding, training and support
- Working with the account and business development team on growth and retention
- Second-line support for client helpdesk
- Gather market intelligence via industry and network
- Maintain information in the CRM system
- Representing the firm and our products at internal and external events
- Support Head Quarters in Oslo, Norway with specific projects and developments
- Participation in ad hoc research or consulting projects
Candidates should have:
- Graduate degree, postgraduate desirable
- Up to 2-5 years of relevant experience in the energy industry
- Ability to work independently and be self-driven
- Excellent communication and collaboration skills
- Highly desirable to have working knowledge in the oil and gas or energy service industry
- Commercial mindset
- Experience with corporate strategy or commercial positions is an advantage
We offer
- A global and quickly expanding international business culture
- Be part of a diverse, dynamic and highly skilled working environment
- Attractive compensation and benefits
- Development opportunities in the UK and internationally
Please include a cover letter, CV, transcripts, and other relevant documents in a single PDF file when you upload your application. MacOS users can experience difficulties in uploading documents. We recommend using Windows PC and Google Chrome to apply. Applications must be sent exclusively via our portal.
Application deadline: December 12, 2021.
The desired start date is as soon as possible.
Adresse: Stavanger