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Research Operations Lead Cisco Systems

Viktig melding: Denne stillingen har utløpt / er ikke aktiv

Are you our new Research Operations Lead?We are Webex by Cisco! Here in Lysaker, Oslo, we develop audio, video and co-creation solutions that fuel hybrid work. Our products are used by small businesses, large corporations, universities, international organizations and even by Queen Elizabeth II!We are now looking for a Research Operations Lead in our Design Research team.View our product portfolioSee a video of our workplaceWhat you will doThe Design Research team’s purpose is to bring clarity to strategic and tactical decisions in product development. Our team collect and deliver insights about user behavior to all parts of the organization. Our mission is to make sure that Webex by Cisco develop products that truly meet our users’ needs. Through methods such as user testing, customer interviews, and experience analysis, we gather knowledge on current products, and identify the needs that our future products should meet.You will be the Research Operations Lead of the team. In short, this means you will support the researchers in their functions and be responsible for improving and developing the way we prepare, carry out and share/present our research. As a fully embedded member of the Design Research team of seven researchers and designers, you will ensure that the inner workings of our team are taken care of effectively.In this role you will:

  • support the researchers, and help them function to their full capacity.
  • be fully embedded in an enthusiastic team with high psychological safety and work closely with the hiring manager to bring our team’s vision to life.
  • interact with procurement, legal, IT and finance.
  • build efficient and effective systems for self-service for the broader design team to do research.
  • have freedom to shape your role and grow your impact, driving new initiatives fit for product development in the broader organization. 

Who you areAt Cisco, we hire for attitude and train for skills. We are looking for a person who is confident in sharing their thoughts and asking questions. Someone who can balance multiple ongoing projects and doesn’t get flustered when everything happens at once. You are a highly organized and efficient problem solver who always see things trough.You are a person who is highly comfortable with complexity. You understand details, and shamelessly ask questions if you don’t. Also, you can communicate what you see to the right people at the right time, in a way that everyone can understand. Improvements motivate you, and you are ambitious about spotting ways to improve efficiency, and implement solutions.Do you have:

  • at least 3 years of higher education in a relevant field, and experience HR, UX, Business Operations or Project Management?
  • a passion for product design or development?
  • excellent people and communication skills?
  • strong ability to learn and adopt new digital tools and workflows?
  • excellent content management skills?

If this sounds like you, we are eager to hear from you!Why us?Webex by Cisco are nothing without its people. We are dependent on our people’s creativity, curiosity and ability to work together to tackle interesting problems elegantly, and we work hard to be a place where people thrive and grow.We believe that happy people can make anything happen and are proud to be #1 World´s Best Workplace in both 2019 and 2020, and #1 Norway’s best Workplace in 2021. In addition to a competitive salary, insurance, and other benefits, we offer:

  • a Cisco Fun group – dedicated to creating great memories
  • a Cisco Play group – that organizes yoga and weekly bootcamps in our in-house fitness center – to strengthen your body and relieve your stress
  • six weeks holiday – to make sure you´re well rested
  • five (paid) days for volunteer work – to make the world a better place
  • a day off on your birthday – because you deserve it

and of course, free ice cream on warm summer days!

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Cisco vil ha deg med på å videreutvikle neste generasjons internett!

 

Cisco ble etablert i 1984, året etter internett slik vi kjenner det i dag ble etablert. 

 

Nesten all trafikk på internett går i dag via routere og switcher fra Cisco. Vi er på mange måter limet som kobler mennesker nærmere hverandre, alt ved bruk av teknologi. Application networking, video, mobility, datacenter, security og Unified communications er bare noe av det Cisco driver med. Vi er overalt. I Kampala til Bangalore. Vi er der mennesker trenger å kommunisere.

 

Vi som jobber i Cisco kommer fra ulike bakgrunner, har forskjellige utdannelser og erfaringer med fellesnevneren at vi alle har en lidenskap for teknologi og setter våre kunder i sentrum.

 

Ved å sette fokus på inkludering og mangfold skaper vi en unik arbeidsplass som gir ansatte muligheter til å bli bedre kjent med andre kulturer, skikker og generelt få en bedre forståelse av verden rundt oss og internasjonale forhold.

 

Vår visjon er å forandre verden og hvordan vi arbeider, lever, leker and lærer. Enkelt og greit.

Les mer om Cisco Systems

Stillingsbeskrivelse

Are you our new Research Operations Lead?We are Webex by Cisco! Here in Lysaker, Oslo, we develop audio, video and co-creation solutions that fuel hybrid work. Our products are used by small businesses, large corporations, universities, international organizations and even by Queen Elizabeth II!We are now looking for a Research Operations Lead in our Design Research team.View our product portfolioSee a video of our workplaceWhat you will doThe Design Research team’s purpose is to bring clarity to strategic and tactical decisions in product development. Our team collect and deliver insights about user behavior to all parts of the organization. Our mission is to make sure that Webex by Cisco develop products that truly meet our users’ needs. Through methods such as user testing, customer interviews, and experience analysis, we gather knowledge on current products, and identify the needs that our future products should meet.You will be the Research Operations Lead of the team. In short, this means you will support the researchers in their functions and be responsible for improving and developing the way we prepare, carry out and share/present our research. As a fully embedded member of the Design Research team of seven researchers and designers, you will ensure that the inner workings of our team are taken care of effectively.In this role you will:

  • support the researchers, and help them function to their full capacity.
  • be fully embedded in an enthusiastic team with high psychological safety and work closely with the hiring manager to bring our team’s vision to life.
  • interact with procurement, legal, IT and finance.
  • build efficient and effective systems for self-service for the broader design team to do research.
  • have freedom to shape your role and grow your impact, driving new initiatives fit for product development in the broader organization. 

Who you areAt Cisco, we hire for attitude and train for skills. We are looking for a person who is confident in sharing their thoughts and asking questions. Someone who can balance multiple ongoing projects and doesn’t get flustered when everything happens at once. You are a highly organized and efficient problem solver who always see things trough.You are a person who is highly comfortable with complexity. You understand details, and shamelessly ask questions if you don’t. Also, you can communicate what you see to the right people at the right time, in a way that everyone can understand. Improvements motivate you, and you are ambitious about spotting ways to improve efficiency, and implement solutions.Do you have:

  • at least 3 years of higher education in a relevant field, and experience HR, UX, Business Operations or Project Management?
  • a passion for product design or development?
  • excellent people and communication skills?
  • strong ability to learn and adopt new digital tools and workflows?
  • excellent content management skills?

If this sounds like you, we are eager to hear from you!Why us?Webex by Cisco are nothing without its people. We are dependent on our people’s creativity, curiosity and ability to work together to tackle interesting problems elegantly, and we work hard to be a place where people thrive and grow.We believe that happy people can make anything happen and are proud to be #1 World´s Best Workplace in both 2019 and 2020, and #1 Norway’s best Workplace in 2021. In addition to a competitive salary, insurance, and other benefits, we offer:

  • a Cisco Fun group – dedicated to creating great memories
  • a Cisco Play group – that organizes yoga and weekly bootcamps in our in-house fitness center – to strengthen your body and relieve your stress
  • six weeks holiday – to make sure you´re well rested
  • five (paid) days for volunteer work – to make the world a better place
  • a day off on your birthday – because you deserve it

and of course, free ice cream on warm summer days!

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