Service Coordinator Marine & Ports Service Operations ABB

Marine & Ports is driving the transition towards a sustainable future. To successfully be the partner our costumers choose to work with, we need to ensure sustainability both in our solutions and in our organization from a business perspective. Our customers increasingly seek solutions that provide greater efficiency, safety and reliability and prepare vessels for operations of today and tomorrow. This makes the transition even more exciting, as this also drives us to constantly challenge our technology, solutions, and the way we operate. ABB Marine & Ports Norway is expanding its team with a new position as Service Coordinator.

Service Team Leader

• Manage customer requirements and customer enquiries.
• Close cooperation with Global Technical Support to keep service requests updated in ABB ticket management system.
• Coordinates, plans, schedules and oversees all service jobs and requests with necessary resources, spare parts and logistics for site.
• Ad hoc problem solving in cooperation with customers, service engineers and technical support engineers.
• Create and handle purchase orders.
• Responsible for invoicing.
• Cooperates and coordinates activities with other ABB units and teams to harmonize the service activities.
• Proactively seeking to find better ways of working.

• College / University (Bachelor) / Technical College within Logistics, Supply Chain, Business Administration or other relevant education. Relevant operational experience can compensate for lack of education.
• Experience with resource planning and coordination of service jobs.
• Knowledge of ERP system (e.g. SAP).
• Experience from an operational service organization.
• Experience from and knowledge from the Marine Service Segment is an advantage.
• The ability to understand and find practical solutions to problems.
• Initiative and cooperative, ability to work both independently and as part of a team.
• Ability to perform tasks under pressure.
• We emphasize:
• The ability to understand and find practical solutions to problems.
• Initiative and cooperative, ability to work both independently and as part of a team.
• Ability to perform tasks under pressure.
• Good understanding of marine systems.
• Your attitude is as important for us as your track record.
• Fluent English is a demand as well as cultural awareness and mutual respect - we have an international workplace and business where we have colleagues and customers with diverse backgrounds and nationalities.

As your employer, ABB can offer: • Technical and personal challenges in a positive and innovative environment. • Rotational work based on project schedules or long-term outplacement. • Informal and good work relations between co-workers and managers. • Positive and exciting work environment in a global organization with future career opportunities. • Professional growth. • Various company benefits.

For any questions regarding the position please contact Ajla Vejzovic, phone +47 97 75 688.

We look forward to receiving your application through the ABB Jobportal by March 10th.

Please note that in cooperation with Meditor Search we conduct a background screening on all candidates that receive an offer of employment in ABB Norway. This to ensure best quality in our recruitment process, according with ABBs company policy.

If you want to discover more about ABB, take another look at our website www.abb.com

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