An exciting opportunity has arisen as Sales Engineer, Spare Parts in our Global Customer Support Spares department in Ulsteinvik. In this role, you will provide value to our customers through support and service. You will join the Tier 2 team and ensure that we coordinate efficiently to solve the issues our customers are facing and approach the right colleagues to provide technical support. You are proactive, a driven team player and can establish a good personal relation with our customers and partners. You’ll get to work with a team of passionate and supportive colleagues who are dedicated to making a difference for our customers.
Key accountabilities
- Answer and solve technical customer requirements. Prioritize workload to ensure urgent requests are answered quickly
- Transfer customer spare part or overhaul inquiries to offers or orders making sure all customer requirements are met
- Ensure technical information are up to date, reflecting current as-maintained installations
- Coordinate the spare part process and collaborate efficiently with the support functions for technical support in addition to other relevant stakeholders
Qualifications and experience
- Preferably, but not required, Bachelor’s degree or technical college degree within the field of engineering, supply chain, business, or marketing. Those with interest of the field are also encouraged to apply.
- Good communication skills in English and Norwegian, verbal and written
This employment may require security clearance by the Norwegian National Security Authority. For more information visit www.nsm.no.
You are able to
- act on own initiative, make things happen and accept responsibility for the results
- build a useful network of contacts and relationships and utilize it to achieve set goals
- comply to company rules and procedures and execute plans with commitment and determination
- analyse complex issues and problems and come up with rational judgments
- communicate in a clear, precise and structured way
- co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals
Candidates will be evaluated continuously.
What we can offer you
With us, you will be offered a competitive salary and benefit packages with good development opportunities in an international environment. We have flexible work hours and holiday arrangements in addition to a good pension and insurance scheme. We offer an inspiring and safe work-environment and the possibility to work with sustainable and exciting solutions for the future.
Work location
Ulsteinvik, Norway
Point of contact
Are Riise, Team Leader T2 Spares, +47 960 19 830
Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including: merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is part of KONGSBERG, an international, knowledge-based group delivering high-technology systems and solutions to clients within the oil and gas industry, merchant marine, defence and aerospace
Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.
At Kongsberg, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.
WORLD CLASS – through people, technology and dedication
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