Job description:
Are you technically skilled and can you provide excellent service on the phone? Sitel has started an exciting cooperation with Garmin to support their Nordic market and thus searching for customer service advisors who speaks either one of the Nordic languages, Danish, Finnish, Swedish, Norwegian and English.
Garmin is a leading global supplier of navigation equipment used within the car industry, aviation, and shipping and for outdoor and sporting activities.
As a customer service advisor it will be your responsibility to provide technical support on Garmin's products and make sure that the technical challenges of the customers are handled efficiently and with a smile.
Garmin's products are known for their quality and imminent design and this has to be reflected in the communication with the customers. As an agent in customer service, you will have to comply with the standards and the code of conduct of both Garmin and Sitel.
To complement the quality of the products we have to ensure that the service accompanied live up to the highest possible standards.
Essential requirements:
We're only hiring the best and if you are one of the best, you can tick off the below:
- I have previously worked in a contact center or within customer service, and I loved it.
- My communicative skills are second to none and I speak either Danish, Finish, Swedish or Norwegian and are fluent in English.
- I enjoy all aspects of customer service. No matter if it's answering questions or dealing with complaints.
- I have an interest in technical solutions and I am intrigued by Garmin's innovative world of gadgets.
- Every day I strive to be the best and I do my utmost in all aspects of my work.
Hours per week: Full time, 37 hours a week
Contract:: Permanent position
Starting date: November 1st 2015
Salary: Based on qualifications
How to apply: All applications must upload their cover letter and resume via this link:Nordic Speaking Customer Service Advisor Garmin
Last application date: 15th of september 2015
Additional Information: At Sitel we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.
Among the benefits of working with us are health insurance, great pension scheme, daily organic fruit, a nice open working station, and a great social environment. Here is an atmosphere of joy, pace and ambitions and we often have social events, contests and other fun activities, to give everyday life a zing.
We take care of you and your development, and make sure that you have the right conditions to deliver the best results. And subsequently, we expect that you give it your best at all times.
If you have any questions regarding the position, feel free to contact Operations & Sales Lead, Andreas Rasmussen on: andreas.rasmussen@sitel.com
For more information about Sitel please go to www.sitel.com, or have a look at our FaceBook page.
Contact person: Stig Thorsteinsson
Phone number: 0045 6124 5256
E-mail: Stig.thorsteinsson@sitel.com
Epost: careers.denmark@sitel.com
Adresse: Sluseholmen 2-4 2450 Copenhagen SV Danmark
Web: http://www.sitel.com