Customer Support Specialist
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
We are going to strengthen our team and are looking for a Customer Support Specialist. As a Customer Support Specialist in ABB E-Mobility AS, you will be a part of a great team of professionals who are responsible for all activities in E-Mobility Norway related to charging infrastructure. Products deliveries are EV chargers for cars, buses and trucks. ABB E-Mobility is also exploring other segments.
This position reports to
Order handling for Sales, Operation and Service team
Establish contact and well-functioning relationship with both internal/external customers
Support project managers in local procurement and logistics
Create and maintain masterdata in SAP for E-Mobility
Create and maintain customer and vendor lists in SAP
Support/overlap with warehouse / logistics activities
Maintain archive for all export/import related documents
Maintain/update SharePoint for Sales, Operation and Service
Be the expert/advisor on all SAP related issues on Sales orders, Service orders and Purchase orders
Support the development and implementation of improved processes
Technical knowledge/education, graduates are encouraged to apply
Deep knowledge and experience in SAP (SD / MM module is an advantage) and good computer literacy (MS Office)
Fluent in English and Norwegian
Attention to detail, an ability to prioritize, work within deadlines, handle multiple projects, and maintain objectives
Excellent coordination and teamworking skills
Uncompromised attitude regarding HSEQ (Health, Safety, Environment, Quality)
Enthusiasm and flexibility
Ability to understand technical issues
Good communication skills, both with customers, colleagues and superiors
Proactive attitude, efficiency in completing tasks and willingness to undertake responsibility
Ability to work structured and systematically, both independent and as a part of a team
ABB is leading the way to a future of zero emission mobility. At ABB, it’s our mission and purpose to power e-mobility forward. We engineer the electrification solutions for the transport of tomorrow, today. Including smart transportation solutions from EV chargers for the home, through electrified fleet depots and opportunity charging for electric bus and trucks, to high-power chargers for the highway stations of the future.
As our employer, ABB E-Mobility can offer: • Training, personal development and career opportunities • Informal and good work relations between co-workers and managers • Flexible work schedule with varied and challenging tasks • Positive and exciting work environment in a global organization with future career opportunities • Competitive conditions, wage level by qualifications • Flexible working hours • Various company benefits. Pension scheme, group- and occupational accident insurance • Technical and personal challenges • Professional growth.
The position will be located in Skien.
For any questions regarding the position please contact Anders Toppe, +47 22 872 000 or Arne Sigbjørnsen, +47 51 489 085.
We are looking forward to receiving your CV and application-letter through the ABB jobportal by 08.06.2022.
Please note that in cooperation with Meditor Search we conduct a background screening on all candidates that receive an offer of employment in ABB Norway. This to ensure best quality in our recruitment process, according with ABBs company policy.
If you want to discover more about ABB, take another look at our website www.abb.com