SENIOR CLIENT ADVISOR FILIPPA K ØVRE SLOTTSGATE
We are now recruiting a Senior Client Advisor to join our Retail team in Oslo.
Founded by celebrated Swedish fashion designer Filippa Knutsson in 1993, Filippa K has grown internationally to become a household name synonymous with Scandinavian style. Timeless silhouettes are re-interpreted within the context of modern life, with expert craftsmanship and attention to detail resulting in ready-to-wear collections for women and men. The Stockholm-based fashion house now has over 200 employees across Europe and continues its journey of global expansion guided by a mission of mindful consumption: creating fewer, better pieces, designed to last.
We strive to remain at the forefront of the modern workplace. Our teams are proactive, dedicated, and synergetic across our Stockholm head office and global offices and stores. We offer health and clothing benefits and personal development opportunities.
As a Senior Client Advisor for Filippa K you are a brand ambassador, and you always offer an outstanding customer experience. You love networking and building relationships and you value interactions over transactions. You support the Store Manager in motivating and coaching your team to secure customer excellence.
Key responsibilities:
- Create and maintain a superior customer experience
- Recruit new clients
- Support the Store Manager in securing a profitable store operation
- Have the ability to build lasting relationships with customers and colleagues to extend the network
- Have the ability to work a flexible schedule which includes, evenings, weekends and holidays
- Is fluent in English, fluency in another language is a plus
- Actively work on reaching and exceeding store goals and targets
- Be highly flexible and able to adapt to different customers.
And other duties that might be connected to the position.
The ideal candidate:
- Has excellent communication and social skills, both oral and written
- Works proactively towards ways to increase level of customer experience
- Supports in implementing and creating well-functioning store processes
- Coaches and motivates his/her colleagues
- Secures a high-level visual appearance and an accurate stock in the store
- Is part of a winning team
- Strives to seek, learn, and develop his/her knowledge
Position requirements:
- Experience in a customer centric environment
- Great networking and interpersonal skills
- Digital skills
The position is part-time 30h/week and starts as soon as possible.
Welcome to apply before 30.9.2021
Please note that our applications are handled ongoing throughout the process and that we only accept applications via our website.
For more information about the position, please contact:
Name: Annika Nordgren
E-mail: Logg inn for å se kontaktinformasjon
Adresse: Oslo
