About TELUS International Bulgaria
TELUS International Bulgaria is the largest employer providing digital customer experience solutions and support. With a team of over 3800 people in Sofia and Plovdiv, TELUS International Bulgaria is the biggest employer in the Business Process Outsourcing (BPO) sector in Bulgaria. The total number of our employees globally is almost 55,000. The company offers the opportunity for remote work, flexible working hours, and projects in the field of rapidly evolving technologies, video games, social networks, financial services and fintech, tourism and hospitality, and much more.TELUS International Bulgaria offers its team members, located in three offices in Sofia and Plovdiv, some of the most modern and comfortable working spaces in Bulgaria, as well as over 40 additional social benefits such as additional health insurance, free public transportation card, own fitness, yoga, group training sessions, psychologist, office massages, Multisport card, and others. These are just some of the things that make us "the feel good company". As a TELUS team member, you can be part of something bigger, participating in our CSR activities which reflect our philosophy to give where we live. During our TELUS Days of Giving we put aside our daily work to contribute to the local communities. Free German language academy
TELUS International Bulgaria is one of the first companies in Bulgaria to offer a free German language learning academy. Within 4 weeks, those wishing to improve their language skills can benefit from free training during which they receive attractive remuneration. Upon successful completion, they will receive a job offer and a permanent employment contract.
If you are excited about health and technology, join our Fitbit Team!
As a Fitbit Customer Support with Norwegian, you will be part of a great team and will:
- Help our users with any issues they might have via tickets or calls
- Provide solutions to everyday device use questions on a case by case customer-oriented approach
- Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
- Work with a passionate team of customer-friendly colleagues from an international background
Not bad, right?
What we expect from you:
- Very good knowledge of Norwegian language (B2 or similar) for daily communication with customers
- Good command of English (B1 or similar)for training and internal communication
- Basic understanding of iOS and Android OS use/features
- Demonstrating empathy
- Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player
- Result-oriented with personal performance
- Friendly and outgoing personality
- Looking for a long-term employment
In return, we offer:
- Relocation assistance
- Fully paid training sessions
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
Does it sound like the perfect job for you? Apply now!
About us: TELUS International Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
We care about the well–being of our employees and we provide equal employment opportunities, prohibiting discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics.
Skills requirements:
As a candidate, you do not need to have experience in a similar role but you should be fluent in Norwegian and English
Type of work contract:
Permanent contract with 6 months trial period
Starting date:
As soon as possible
Working hours:
8 hours per day
Place of work:
Sofia, Bulgaria
Salary:
2800 BGN
Other information:
Relocation Package
How to apply?
Contact person: Dilyana Stoyanova/ Logg inn for å se kontaktinformasjon3430
E-mail: Logg inn for å se kontaktinformasjon
Epost:
Logg inn for å se kontaktinformasjon Adresse: Sofia, Bulgaria
