sep 2017 Nåværende
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Freelance oversetter, Freelance , International Consultant
Frilans, Heltid / deltid
Sverige
Sverige
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Translating tasks from various businesses.
Igaming translator with experience. Web content, Promotions, E-mails, Game releases..
English - Norwegian
Swedish - Norwegian |
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aug 2017 Nåværende
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Watcher / Researcher for Smartodds Ltd , Smartodds
Frilans, Deltid
England
England
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Freelance work providing statistical research / Big data from footballmatches.
From Norwegian leagues, English leagues, National team matches and more. |
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jan 2011 okt 2018
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Customer Service Rep/ Team Coordinator, Euroslots Ltd
Fast ansettelse, Heltid
Malta
Malta
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- Manage TV-production.
- Coordinate schedules for the support department as well as TV-production.
- Customer retention.
- Create training material for the Customer Support Department.
- Training and development in the Customer Support Department.
- Team building in the department.
- Compiling reports.
- Building and maintaining good relationships both internally and externally |
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nov 2014 jan 2018
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Kundeservice / Operation Support-agent, Staples Norway
Fast ansettelse, Heltid
Sverige
Sverige
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From May 2017 Operation support representative, 2nd line tasks. Identify and solve issues regarding invoice errors, delivery errors, order and shipment errors and much more.
Also assisting VIP team.
Taking orders from customers, track shippings, general customer service per mail, phone, live chat for Staples advantage and Staples Online/Retail
Problemsolving and assistance in the development of customer service and customer platform.
In charge of training new agents for Staples Online, and assisting in mail training for the Scandinavian market. |
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jun 2014 aug 2014
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Customer Coordinator, Otera Fibercom
Vikariat, Heltid
Arendal
Arendal
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Koordinering av fiber installasjoner. Kontakt mot kunder, installatører, montører. |
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apr 2013 apr 2014
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Servicedesk Analyst, CGI Norge (Statoil)
Fast ansettelse, Heltid
Filippinene
Filippinene
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It support for Statoils 4500+ applications |
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apr 2012 des 2012
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Customer Coordinator, Otera Fibercom
Vikariat, Heltid
Arendal
Arendal
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Koordinering av fiber installasjoner. Kontakt mot kunder, installatører, montører. |
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sep 2009 jan 2011
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Customer Service Rep., Unibet Group
Fast ansettelse, Heltid
Malta
Malta
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- 1st line support handling customer requests either by telephone, email or chat.
- Troubleshooting technical problems faced by customers.
- Backup 2nd line, managing blocking, unblocking accounts, bonuses etc..
- Assisting CRM with translations, Campaigns, updates etc. |
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mar 2009 aug 2009
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Telemarketing Consultant, Sector Alarm AS
Fast ansettelse, Heltid
Spania
Spania
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Job consisted of sale of Home alarm systems to Norwegian households. |
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sep 2008 mar 2009
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Telemarketing Consultant, Quantum TM
Fast ansettelse, Heltid
England
England
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Working for different Campaigns: SAP, Infoprint, Symantec and Brocade in for Norwegian, Swedish, Danish and Finnish market. |
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